Privacy Policy

1) Introduction

At Databrink, we connect people and businesses with AI-powered tools, communication platforms, and analytics. This policy explains what information we process, how, and why — and how you can manage your information.

2) The Information We Collect

We collect and process the following types of information:

• Things you provide — account details, preferences, billing details, customer content.

• Service activity — interactions, logs, device and browser details, crash reports.

• Third-party information — data from integrated services, APIs, and partners.

• Publicly available/shared data — information openly posted on the internet or public social profiles.

3) How We Use Your Information

• Deliver, personalise, and improve our Services;

• Measure and understand performance of features;

• Promote safety, integrity, and security of our systems;

• Communicate with you about updates, security, and marketing (where lawful);

• Research and develop new features.

4) Our Legal Basis Under POPIA

We process personal information based on your consent, contractual necessity, legal obligations, and our legitimate interests — balanced against your rights and freedoms.

5) How We Share Information

We share information with:

• Service providers bound by confidentiality and data protection obligations;

• Business partners in connection with joint services;

• Legal and regulatory bodies when required;

• New owners if our business changes ownership.

6) Public Data and Scraping

We may analyse publicly available data for insights, safety, and service improvement. We collect such data only from lawful, open sources and use it for legitimate business purposes.

7) Data Retention

We keep data for as long as necessary to provide services or comply with legal requirements. If you delete your account, we delete or anonymise your data unless retention is required by law.

8) Security

We use technical, administrative, and physical safeguards to protect information. However, no system is completely secure.

9) Your Rights

• Access your information;

• Request correction or deletion;

• Object to processing;

• Withdraw consent;

• Lodge a complaint with the Information Regulator.

10) Changes to This Policy

We may update this policy at any time. If we make material changes, we will notify you through our website or other communication channels before the changes take effect.

11) Contact Us

If you have questions, contact: privacy@thedeveloper.co.za.

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